Stanbic IBTC Holdings PLC has introduced Nigeria’s first instant online account opening service, in line with its goal of helping to digitize banking in Nigeria for convenience and seamless service delivery. The one-stop financial service provider said this innovation, apart from expanding its retail banking business, will ensure easy access to millions of prospective banking customers, while driving financial inclusion in the country
The new service involves an instant and easy account opening process and once a simple form is completed and submitted online, the account holder can instantly access their account and begin to enjoy the full benefits of the accounts in real time.
Executive Director, Personal and Business Banking, Stanbic IBTC Bank, Mr. Babatunde Macaulay, said this innovation as well as other digital and non-digital solutions rolled out recently underlines the importance of providing seamless customer experience to both existing and prospective customers.
“Our appreciation of the need to create access and to continually explore innovative ways of providing world class financial services, when and where our customers want it, is our guiding principle. What we have done is provide our esteemed customers another novel service that meets the demand for prompt and easy access to financial services. Our customers can be reassured that Stanbic IBTC Bank will continue to evolve in anticipation of their changing needs with the aim of helping them move forward,” Macaulay said.
On how to access the service, Macaulay said interested account applicants can visit Stanbic IBTC Bank’s official website (www.stanbicibtcbank.com), complete the simple application process online, and the customer is immediately contacted with feedback and notification of successful on- boarding.
Other benefits of the new service, Macaulay stated, include issuance of debit card, mobile and internet banking, interest earning on savings account, flexibility and opportunity to upgrade account, issuance of cheque book and the opportunity to access credit on the customer’s income while investment account holders also enjoy added benefit of watching their money grow.
“Stanbic IBTC Bank will continue to leverage the expertise of the Stanbic IBTC Group to provide services and products that address the specific needs of our customers,” Macaulay said.
Stanbic IBTC Bank only recently relaunched its integrated mobile application platform, an innovative app that supports a wide array of financial transactions, which was followed by its first self-service digital branch in Lagos, which enables consumers enjoy the convenience and innovation of digital banking.
Stanbic IBTC Bank is a member of Stanbic IBTC Holdings PLC, a full service financial services group with a clear focus on three main business pillars – Corporate and Investment Banking, Personal and Business Banking and Wealth Management. Stanbic IBTC belongs to the Standard Bank Group, the largest African financial institution by assets and earnings. It is rooted in Africa with strategic representation in 20 countries on the African continent. Standard Bank has been in operation for 154 years and is focused on building first-class, on-the-ground financial services institutions in chosen countries in Africa; and connecting selected emerging markets to Africa by applying sector expertise, particularly in natural resources, power and infrastructure.